FAQ

FAQ

HOW TO MEASURE AND FIT THE SHOULDER RELIEF GIRTH?

All of our girths measure true to size buckle-end to buckle-end.

For dressage, we suggest a gap of 4 - 6 inches from the bottom of the flap to the end of the girth.  That gap can be larger on monoflap jump saddles.

The spacing suggestion does not apply to any saddle that uses a long (AP/Jump) girth.

For the Shoulder Relief Cinch on Western saddles we suggest a gap of approximately 8 inches from the end of the cinch to the rigging.

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FAQs

WHAT SIZES ARE AVAILABLE?

We currently offer 18 inches through 56 inches in dressage and jump styles. However, we are always expanding our product line and options.

HOW DOES THE MONEY BACK GUARANTEE WORK?

Customer satisfaction is important to us. We offer a 110% refund of the purchase price of your girth (less shipping), if it is returned within 30 days from date of receipt. Buyer is responsible for return shipping.

WHY NOT JUST SET THE SADDLE FARTHER BACK WHEN TACKING UP?

After a few minutes of riding, a saddle will shift forward to the position the girth is pulling it. The Shoulder Relief Girth actually changes the billet line and angle to keep the saddle from being pulled forward.

WHAT COLORS DOES IT COME IN?

Currently is it available in black and brown. And we will occasionally have other limited edition colors.

DOES IT WORK FOR DRESSAGE, JUMP OR ALL-PURPOSE?

It works on all English saddles!

WHAT KIND OF LEATHER IS IT MADE FROM?

The outside is top grain English saddle cowhide. The inside is soft calf leather over a padded center.

HOW ARE THE BUCKLES ATTACHED?

They are attached with double elastic to stretch for horse comfort. The buckles and center D ring are stainless steel.

CAN IT WORK WITH A SHEEPSKIN COVER?

Yes. We offer a custom contoured sheepskin cover for the Shoulder Relief Girth in the Shop section of the website.

WHAT BREEDS DOES IT WORK FOR?

All breeds! Every horse can benefit from the Shoulder Relief Girth.

WHAT IF I HAVE A SHORT BACK HORSE?

Then you really need the Shoulder Relief Girth, as the saddle is often more cramped up over the shoulder! However, if you have any question about saddle position on the lumbar, feel free to contact us about your specific horse at care@totalsaddlefit.com.

IS IT JUST ANOTHER ANATOMIC OR CONTOURED GIRTH?

While the Shoulder Relief Girth has influences of an anatomic/contoured girth, as it is anatomically correct for a horse and is contoured for elbow clearance, it is much more. It's design differs from other girths to keep the billet line and saddle behind a horse's shoulders in a very substantial way.

HOW MUCH DOES SHIPPING COST?

Continental USA: $9.95  

Canada, Alaska, Hawaii: $19.95  

All other Countries: $39.95

HOW DO I WASH MY SIX POINT SADDLE PAD?

They are best cared for by hand washing in warm water with a light detergent.  Do not put in the dryer! 

HOW DO EXCHANGES WORK?

Exchanges must be post marked back to us within 30 days from receipt of the initial order. The first exchange of all orders will not be charged any extra shipping to send out the new exchanged item (for continental USA only), though customers are responsible for the shipping back to us.  

Any orders outside of the USA will pay return shipping for the exchanged item, at the same rate paid in the initial order.

For all orders, subsequent exchanges (after the first exchange) will be charged our current flat rate shipping based on a customers location.

 

HOW DO RETURNS WORK?

Returns must be postmarked within 30 days of receipt of the initial order.  If an exchange has taken place, the newly exchanged item can be returned as long as 45 days from receipt of the initial order.  All of these returns will be credited at 110% of the product price (not including shipping).

No returns are accepted after 30 days and 45 days for initial orders and exchanged orders, respectively.

"I just received my girth in the mail. I was so pleasantly surprised by the high quality. I did not expect it to be made so well and be so soft."

-Nongae - Delray Beach, FL

"I have been using my new dressage girth for two weeks and I love it!!! Thank you! I tell everyone I meet how much it's helped my horse!! I'm a believer!!"

-Kimberley - Candia, NH

 

"Our horses love them and we love how much freedom they give their shoulders. Everyone is commenting on how beautiful and well-made they are as well. You guys are making an amazing product!"

-Hillary - Bellingham, WA

Find Your Shoulder Relief Girth